Mediation Training FAQs
Frequently asked questions about the DSCV mediation training program.
Why would I want to train to be a mediator?
There are many reasons why you might want to train as a mediator.
- mediation is recognised as an effective way of resolving disputes and conflict
- mediation has applications in the workplace, in business, at home, at school, and even in clubs and other organisations
- mediation skills are life skills
What sort of people make good mediators?
People with the skills to make a good mediator are those who have:
- excellent communication skills
- well developed analytical skills
- patience and ability to remain neutral and impartial
- commitment to principles of empowerment
Being a mediator is not for everybody. It requires a great deal of concentration, ability to think ‘on your feet’ and constant attention to the parties throughout the session.
What will I learn from this course?
You will learn to:
- recognise your own conflict resolution style
- develop successful communication strategies
- assist parties in their negotiations
- minimise conflict within your organisation
- conduct a mediation, in partnership with another mediator (co-mediation)
Specifically, you will learn about:
- the concept of mediation as an alternative dispute resolution option
- the nature of conflict and how conflict affects our daily activities
- how to implement various negotiating techniques
- various ethical issues that may present to the practising mediator
- power imbalances in mediation – including how to identify possible difficulties for particular groups and how to implement strategies to combat possible power imbalances in the mediation process
How do I become a DSCV mediator?
DSCV recruits mediators in accordance with the needs of its clients and existing projects. Recruitment needs are widely advertised and applicants must meet the criteria and undergo a selection process.
People selected must successfully complete the DSCV course and undergo a skills audit, police check and provide a commitment to be available for mediations, before their names can be submitted for publishing as 'DSCV mediators' in the government Gazette.
DSCV only uses gazetted mediators as they are afforded the protection of confidentiality under the Victorian Evidence (Miscellaneous Provisions) Act 1958.
If you have successfully completed the DSCV mediation training, you may be invited to join our mediator panel. However, there is no guarantee that this will occur.
