About Us
The Dispute Settlement Centre of Victoria (DSCV) is a free and confidential dispute resolution service.
The DSCV can help you resolve disputes about:
- fences, trees, animals, noise and drainage
- difficult or anti-social behaviour
- workplace issues
- committees, clubs or Incorporated Associations
- matters referred to mediation by a Magistrate
Trained and experienced DSCV staff will:
- listen to your concerns
- help you clarify your issues
- answer your questions
- work with you to provide options and strategies for resolving your dispute
- provide you with appropriate referrals to other specialist services
Mediation
DSCV may offer to contact the other person and invite them to participate in mediation with you. Mediation is confidential and participation is voluntary.
Trained and nationally accredited mediators conduct the mediation sessions. The mediators work with you and the other party to help resolve your disputes.
Mediations are very successful in resolving disputes, with 85 per cent of mediations at DSCV ending in agreements.
Interpreters
DSCV provides a free interpreting service. When you ring DSCV, ask for an interpreter. They will then ring you back using a telephone interpreter.
You can also have an interpreter at the mediation.
Contact us
DSCV has offices throughout Victoria. To contact your local office, call: 1800 658 528
