The Dispute Settlement Centre of Victoria (DSCV) and the Victorian Civil and Administrative Tribunal (VCAT) have partnered to deliver the Fast Track Mediation and Hearing Program. This program improves access to justice for all Victorians by providing alternative dispute resolution processes for customers who start an appropriate Civil matter at VCAT that falls within the threshold suitable for mediation.
Under the program, customers who start an action with VCAT are referred for a compulsory mediation session with a DSCV mediator. If appropriate, the mediator will work with parties to try and assist them to resolve their issue. This service is a quick and inexpensive way for the parties to resolve their claim without having to go through a full hearing.
The service is delivered state-wide in:
- Melbourne CBD
- Shepparton, and
Find more information about the program on the VCAT website (External link).
If you have questions about the program or would like to speak to a DSCV staff member about the service, please email the team (External link).