The Dispute Settlement Centre of Victoria (DSCV) provides free dispute resolution services across Victoria, as well as training and accrediting mediators to national standards.

DSCV’s purpose is to empower and assist the Victorian community to prevent and appropriately resolve issues, alleviate pressure on the judicial system and help the community to thrive.

The Dispute Settlement Centre of Victoria (DSCV) was established in 1987. We are a service for all Victorians, providing alternative dispute resolution for community disputes.

DSCV also provides a community mediation service, dispute resolution training and mediation training, to national accredited standards.

We have a regional presence throughout Victoria with staff operating out of offices including:

  • Ballarat
  • Bendigo
  • Geelong
  • Horsham
  • Mildura
  • Morwell
  • Shepparton
  • Wangaratta, and
  • Warrnambool.

Services are also provided in the Melbourne CBD and across metropolitan offices.

DSCV holds a significant state-wide program with the Magistrates’ Court of Victoria for the Personal Safety Intervention Order Program (PSIO). Parties involved in PSIO matters are referred to a DSCV staff member to provide dispute resolution. This program has assisted to resolve a significant number of matters and has contributed to saving Magistrates Court time.

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Mediation is a free, voluntary and confidential process where parties try to resolve their issues with the help of a trained, impartial mediator.
Privacy policy

Privacy policy

All client information collected by the DSCV will be managed in accordance with the information privacy principles pursuant to the Privacy and Data Protection Act 2014 (Vic).
Complaints Policy

Complaints Policy

The DSCV complaints policy outlines what to do if you would like to make a complaint about DSCV services, including the conduct of our officers or mediators.
Contact us

Contact us

The Dispute Settlement Centre of Victoria (DSCV) can help you resolve a dispute without having to resort to taking legal action.