Accessibility

About us
About us
- Mediation
  Mediation
  
  Mediation is a free, voluntary and confidential process where parties try to resolve their issues with the help of a trained, impartial mediator.
- Fast Track Mediation and Hearing Program
  Fast Track Mediation and Hearing Program
  
  DSCV and VCAT are operating in partnership to deliver alternative dispute resolution processes to all Victorians.
- Personal Safety Intervention Order (PSIO) program
  Personal Safety Intervention Order (PSIO) program
  
  DSCV have partnered with the Magistrates' Court of Victoria to bring mediation services to certain clients who are involved in a PSIO application.
- Policies and complaints
  Policies and complaints
  
  Read DSCV's policies on client privacy, our client charter, and how to make a complaint about the service.
- Contact us
  Contact us
  
  The Dispute Settlement Centre of Victoria (DSCV) can help you resolve a dispute without having to resort to taking legal action.
- How and when we can help
  How and when we can help
  
  Read about how we assess if our services are right for you.
I want to...
- Learn about our mediator training courses
Training
Training
- Mediation training
  Mediation training
  
  We run nationally accredited mediation training courses, providing professional qualifications for a career in the mediation profession.

Please contact us on 1300 372 888, or through our online form.

Due to significant increase in demand for our service, we are currently experiencing a backlog of 3-4 weeks. We sincerely apologise for this delay. We are working hard to support our clients in our backlog as a matter of urgency.

Accessibility statement

The Dispute Settlement Centre of Victoria (DSCV) website has been developed to ensure its content is available to the widest possible audience, including readers using assistive technology or accessibility features.

DSCV is committed to assisting people with disabilities to access our website. DSCV strives to maintain conformance to W3C's "Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA.

In addition the website also conforms to the Make websites and content accessible (External link) Victorian Government digital guide.

Need support accessing our services?

If you need help in communicating with us, please let us know. We will make all reasonable attempts to assist you. Email us at dscvfeedback@disputes.vic.gov.au (External link) or call us on 1300 372 888.

If you have trouble using this website or would like to provide feedback, contact us on 1300 372 888 or dscvfeedback@disputes.vic.gov.au (External link)

About us

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Training

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