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About us
About us
- Mediation
  Mediation
  
  Mediation is a free, voluntary and confidential process where parties try to resolve their issues with the help of a trained, impartial mediator.
- Fast Track Mediation and Hearing Program
  Fast Track Mediation and Hearing Program
  
  DSCV and VCAT are operating in partnership to deliver alternative dispute resolution processes to all Victorians.
- Personal Safety Intervention Order (PSIO) program
  Personal Safety Intervention Order (PSIO) program
  
  DSCV have partnered with the Magistrates' Court of Victoria to bring mediation services to certain clients who are involved in a PSIO application.
- Policies and complaints
  Policies and complaints
  
  Read DSCV's policies on client privacy, our client charter, and how to make a complaint about the service.
- Contact us
  Contact us
  
  The Dispute Settlement Centre of Victoria (DSCV) can help you resolve a dispute without having to resort to taking legal action.
- How and when we can help
  How and when we can help
  
  Read about how we assess if our services are right for you.
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- Learn about our mediator training courses
Training
Training
- Mediation training
  Mediation training
  
  We run nationally accredited mediation training courses, providing professional qualifications for a career in the mediation profession.

Please contact us on 1300 372 888, or through our online form. Due to the recent weather events, we are experiencing a high volume of calls and longer wait times for help. You can read our information about resolving tree disputes and fence disputes, including repairs. If you have a fallen tree, VICSES (External link) may be able to help. Thank you for your patience as our staff support Victorians.

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